Boarding FAQ

Do I need a reservation?

Our kennel space can fill up fast, especially during the holidays, so reservations are essential. Please give us a call at 503-648-1643 to reserve your pet’s accommodation.

How long does check-in take?

Please allow at least 15 minutes for your pet’s check-in. It is our priority to make your pet’s stay as comfortable and easy as possible. With that in mind, we make sure to ask a variety of questions during the check-in procedure. To expedite the check-in procedure, you are welcome to bring the completed boarding paperwork with you. Click here to access our Forms page.

What vaccines does my pet need?

All pets boarding at FVH need to be up-to-date on required vaccinations. For dogs, Bordatella (kennel cough), DHP (Distemper, Hepatitis, and Parvo), Rabies vaccinations, and CIV (Canine Influenza Virus) is required. For cats, we require FVRCP and Rabies vaccinations. Please provide proof of vaccination at the time of drop-off if your pet has not received his or her vaccines from us. Vaccinations can be given here at the hospital, but a physical exam is required for pets new to our clinic or those we have not seen in over a year.

Do I need to bring my pet’s food?

Feeding your pet, their regular diet is key to reducing the stress of boarding. Please bring your pet’s regular food in a sufficient quantity to last through the entirety of your pet’s stay. You may also bring treats! Just make sure you instruct us to feed the same amount of food and treats as your pet would normally get at home to avoid GI upset.

Can you administer my pet’s medicine?

One of the benefits of boarding your pet at FVH is knowing that their medical needs can and will be taken care of. Our kennel staff is trained to give basic medication, and there is always a trained professional available to administer any needed injections, insulin, or fluids. Please be sure to bring any medications your pet will need during their stay. Medications need to be in their original bottle, complete with the label detailing the doctor’s instructions.

Should I bring toys, bedding, or other belongings from home?

You are welcome to bring any blanket, bed, or pillow that will increase your pet’s comfort. Some animals enjoy having a familiar stuffed animal or toy with them. If the item is not machine washable, however, FVH reserves the right to substitute our in-house bedding. Please note that some pets may become anxious and chew their bedding or toys during their stay, so you will be asked to sign a release form prior to FVH keeping these items in your pet’s kennel.

Will my dog be around other dogs?

All of our kennels are separate, so your dog will never share a kennel or space with an unfamiliar dog. Dogs from the same family may share a kennel at your request if space and safety permit.

Are there kennel attendants present overnight? What about the holidays?

We are not staffed 24-hours. Our hospital is staffed from shortly before opening time until shortly after closing each day (additional after-hours care on Sunday). Click here for our regular business hours. On holidays where the hospital is closed, we do not offer drop-off or pick-up from boarding; however, our kennel is staffed to care for all our boarding pets’ needs.

To schedule boarding or discuss your pet’s special requirements, please call 503-648-1643.