Prescription Refill and Food Order Request Form

Prescription Refill Options

To pick up your refill at Frontier:

To have your prescription refilled at Frontier, please call 48 hours in advance to allow for authorization and filling. We will call you as soon as your prescription is ready to pick up.

To have filled at a licensed human pharmacy (such as Walgreens, Costco, etc.):

Please contact us with your pharmacy and requested medication. Once approved, we will contact your licensed pharmacy of choice with the prescription information. Please note that pharmacies require different amounts of time to prepare your prescription, so contacting us 3-5 days before you need to pick up your prescription is best.

To have filled at our online pharmacy:

Visit our online pharmacy to request the medication you would like to purchase, which will automatically contact us for authorization. Please allow 48 hours for authorization. Once approved, the prescription will be mailed to you in 2-6 days.


Call us and one of our receptionists would be happy to assist you in placing your order. Again, please allow 48 hours for authorization and 2-6 days for shipping.

For all other refills:

There has been so much focus by the FDA on online pharmacies that our doctors have turned their attention to the issue out of concern for their patients’ safety. We no longer approve requests submitted by fax from online pharmacies because we cannot endorse these pharmacies. The National Association of Board of Pharmacies considers the submission of a prescription by any doctor to a particular pharmacy a direct endorsement of that pharmacy. Click here to read our complete Online Pharmacy Policy.


If you wish to refill your prescription through an online pharmacy other than ours, we will gladly print you a written prescription which you can to submit to your pharmacy of choice. You may pick up your prescription at the hospital or we will happily mail it to you* at your request. Please allow 48 hours for authorization and additional time if you wish us to mail your prescription.

*For security reasons we cannot mail prescriptions for Controlled Substances.

Online Pharmacy Policy