Boarding FAQ

Do I need a reservation?

Our kennel space can fill up fast, especially at the holidays, so reservations are essential.  Please give us a call at 503-648-1643 to reserve your pet’s accommodation.

How long does check-in take?

Please allow at least 15 minutes for your pet’s check-in.  It is our priority to make your pet’s stay as comfortable and easy as possible. With that in mind, we make sure to ask a variety of questions during the check-in procedure.  To expedite the check-in procedure, you are welcome to bring the completed boarding paperwork with you, click here to access our Forms page.

What vaccines does my pet need?

All pets boarding at FVH need to be up-to-date on required vaccinations. For dogs, Bordatella (kennel cough), DHP (Distemper, Hepatitis and Parvo), and Rabies vaccinations are required. For cats, we require FVRCP and Rabies vaccinations. Please provide proof of vaccination at the time of drop-off if your pet has not received his or her vaccines from us. Vaccinations can be given here at the hospital, but a physical exam is required for pets new to our clinic or those we have not seen in over a year.

Do I need to bring my pet’s food?

We will provide a basic, nutritionally sound kibble for all pets under our care free of charge.  However, if you prefer to bring your own food, or if your pet is on a medical diet or has special needs, please bring your food and/or treats and we will ensure your pet’s diet remains stable.

Can you administer my pet’s medicine?

One of the benefits to boarding your pet at FVH is knowing that their medical needs can and will be taken care of. Our kennel staff is trained to give basic medication, and there is always a trained professional available to administer any needed injections, insulin or fluids. Please be sure to bring any medications your pet will need during their stay. Medications need to be in their original bottle, complete with the label detailing the doctor’s instructions.

Should I bring toys, bedding or other belongings from home?

You are welcome to bring any blanket, bed or pillow that will increase your pet’s comfort. Some animals enjoy having a familiar stuffed animal or toy with them. If the item is not machine washable, however, FVH reserves the right to subsitute our in-house bedding. Please note that some pets may become anxious and chew their bedding or toys during their stay, so you will be asked to sign a release form prior to FVH keeping these items in your pet’s kennel.

Will my dog be around other dogs?

All of our kennels are separate, so your dog will never share a kennel or space with an unfamiliar dog.  Dogs from the same family may share a kennel at your request if space and safety permit.

Are there kennel attendants present overnight?  What about holidays?

We are not staffed 24-hours.  Our hospital is staffed from shortly before opening time until shortly after closing each day (additional after-hours care on Sunday), click here for our regular business hours.  On holidays where the hospital is closed, we do not offer drop-off or pick-up from boarding, however our kennel is staffed to care for all our boarding pets’ needs.

To schedule boarding or discuss your pet’s special requirements, please call 503-648-1643.