Feb 28 2013

Core Care vs. Whole Health Plans – What’s the Difference?

by Sara

By now you may have heard… Core Care Plans are back and here to stay!  First off, let me thank YOU, our clients, for the idea- yes, it was your idea!  In our Client Satisfaction Survey last year, many of you asked for a value-priced option for your pets’ basic care.  So we came up with the idea for Core Care Plans and, after a successful trial run last year in July’s Cat Month and October’s Dog Month celebrations, decided to make the Core Care Plans permanent.  Since then we’ve worked hard, crunched the numbers, and came up with a package that we could offer every day!

We also know from our survey that you LOVE our Wellness Plans- in fact, they are overwhelmingly your #1 favorite service we provide!  So don’t worry, the Wellness Plans aren’t going anywhere, they just have a new name- Whole Health Plans.  Yes, the new name is going to take a little getting used to, but we think it much more accurately describes what the plans are all about!  Which brings us to the question of the day- what is the difference between the Core Care and Whole Health Plans?  There are actually quite a few differences, so I’ll explain:

Basic vs. Preventive Care  Core Care Plans offer basic, essential care, while Whole Health Plans provide preventive care.  But what does that mean?  Well, you’ve probably heard us talk about the four cornerstones of preventive care- Exams, Vaccinations, Parasite Screening, and Diagnostic Testing.  Core Care Plans have the first three covered!  But they leave out the fourth, and arguably the most important, cornerstone- Diagnostic Testing.

Why Diagnostic Testing?  Because our pets cannot tell us when they are not feeling well, diagnostics like blood and urine testing are crucial to early detection of disease and age- or breed-related health problems.  Issues like kidney and liver disease, thyroid problems, urinary crystals (which can lead to bladder stones), and diabetes can only be diagnosed through lab testing.  And these diseases are much more easily and successfully managed when detected early, not to mention sparing your pet the pain of an untreated illness.

Exam Frequency  Most people think of the doctor as a once-a-year visit, and that’s just what Core Care Plans offer.  Our Whole Health Plans have always included twice-yearly exams, but why?  We know pets don’t live as long as humans, but often don’t think about what this really means- the aging process is accelerated in our pets.  They age roughly 6 years, depending on size, to every one human year.   So if your pet only visits the veterinarian once a year, it’s the same as if your child saw a doctor as an infant, but never saw a pediatrician again until first grade!  That’s pretty unthinkable, and it’s even more significant for older pets- we all know how often our elderly human family members need to visit their physicians.

Lifestage Options  At Frontier, we focus on our patients as individuals rather than a ‘one size fits all’ approach.  The Core Care Plans are an excellent option when budget dictates keeping things simple.  Whole Health Plans allow your veterinarian to recommend a plan that best suits your pet’s age, lifestyle, breed predispositions, and any health concerns in your pet’s history.

I hope this helps clarify the differences between our plan options!  Just like with medicine, we take an individual approach to client care, so we want to provide each of our clients with a pet care option whether your priority is budget, state-of-the-art medicine, or peace of mind.  The more options we have, the more people we can serve- which means helping more pets!  And that is EXACTLY what we are here to do.

Click on the table below to enlarge to compare Core Care and Whole Health Plans, or click here to open in a new browser tab/window.

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